Should your furniture require repair due to quality issues or accidental damage, we offer a one-year quality guarantee. During this period, any issues or accessory faults not caused by human factors will be repaired or replaced free of charge. After the warranty period or in cases of damage caused by improper use, we can still provide professional advice or, with your consent, offer repair services at a fee.
Furniture Care
Our stores are dedicated to providing professional furniture installation and maintenance services. When delivering and installing your furniture, we also offer a comprehensive cleaning service. Additionally, to facilitate your use, all our furniture comes with detailed care instructions and relevant tools (such as cleaning kits and sofa dust covers) to ensure you can effectively use and maintain our products.
Customer Support
Following your purchase, our customer service team will periodically check in to monitor your experience and the quality of the product. If any issues arise, we will take immediate action to ensure your satisfaction. We also offer telephone support within our service area to provide the necessary after-sales assistance.
